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At GNA, LLC, we prioritize customer satisfaction. Our return and refund process is handled on a case-by-case basis to ensure fair outcomes for our customers.
For customers receiving merchandise in the European Union, you have the right to cancel or return your order within 14 days for any reason without needing to provide justification. To qualify for a return:
GNA, LLC. ("we," "us," or "our") operates the website www.penikosete.us. This Privacy Policy describes how we collect, use, and share your Personal Information when you visit or make a purchase from the Site.
By using our website, you consent to the practices described in this Privacy Policy.
Purpose: To load the Site properly and analyze usage for optimization. Collected via: Cookies, log files, web beacons, tags, pixels. Shared with: Shopify (for order processing and analytics). Data collected: Browser version, IP address, time zone, cookie data, pages viewed, search terms, and interactions with the Site.
Purpose: To fulfill orders, process payments, arrange shipping, and provide order confirmations. Collected via: Information provided by you during checkout. Shared with: Shopify (payment processing and fulfillment). Data collected: Name, billing/shipping address, payment information (credit card), email address, and phone number.
Purpose: To assist with any inquiries or support requests. Collected via: Direct contact with our team.
The Site is not intended for individuals under the age of 18. If we become aware that we have collected Personal Information from children without parental consent, we will delete it.
We share your Personal Information with service providers to help us provide our services. For example:
We use your Personal Information for targeted advertising to show you products or services you may be interested in. This includes sharing data with third-party advertisers, such as:
You can opt out of targeted advertising via:
Additionally, you can opt out of some advertising services by visiting the Digital Advertising Alliance.
We use your Personal Information to offer products, process payments, fulfill your orders, and update you about new offers.
Under GDPR, if you reside in the European Economic Area (EEA), we process your personal data based on:
We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request the deletion of your information at any time.
We do not use fully automated decision-making systems that have significant legal or other effects on users. However, Shopify uses limited automation for fraud prevention, such as blacklisting IP addresses associated with failed transactions.
We use cookies and similar technologies on our site. These tools help us track your activity and interactions for targeted advertising purposes. To opt out of such tracking, visit this link.
You have the right to:
To exercise these rights, contact us at privacy@penikosete.us.
We may update this policy from time to time. The updated version will be posted on this page with a new "Last Updated" date.
For any questions or concerns, contact us at: GNA, LLC. Address: 2 Sayre Drive, Princeton NJ 08540 Email: privacy@penikosete.
Last Updated: October 6, 2024
This website is operated by GNA, LLC. The terms “we”, “us”, and “our” refer to GNA, LLC. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions, including any additional policies referenced here. These apply to all site users, including browsers, customers, vendors, and contributors.
Please read these Terms of Service carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you disagree with any part, you may not access the site.
By agreeing to these Terms, you confirm you are at least the age of majority in your jurisdiction. You agree not to use our products for illegal or unauthorized purposes and to comply with your local laws. Any violation of these terms will result in immediate termination of services.
We reserve the right to refuse service to anyone at any time. You agree not to reproduce or exploit any part of our Service without express written permission.
We do not guarantee the accuracy or completeness of the information on our site. It is provided for general use and may not be relied on for decision-making without consulting primary sources.
Prices and services may change without notice. We are not liable for any modifications or discontinuations.
Certain products/services may be available exclusively online, subject to return or exchange per our Refund Policy. Product descriptions may change, and we cannot guarantee the accuracy of color displays on your device.
We reserve the right to refuse any order and may limit or cancel quantities. You agree to provide accurate billing and account information.
We provide access to third-party tools “as is” without warranties or conditions. Any use of these tools is at your discretion.
We are not responsible for the content or accuracy of third-party websites linked on our site. Transactions with third-party websites are at your own risk.
We may use any feedback or submissions you provide without obligation. You agree not to submit content that violates any laws or the rights of others.
Your submission of personal information is governed by our Privacy Policy.
Occasionally, there may be inaccuracies or errors in our service descriptions or pricing. We reserve the right to correct these without notice.
You are prohibited from using the site or its content for unlawful purposes, or to violate any laws, infringe on intellectual property rights, or transmit harmful code.
We do not guarantee uninterrupted or error-free service. Our service is provided "as is" without any warranties, and we are not liable for damages related to the use of our service.
You agree to indemnify GNA, LLC from any claims or demands arising from your violation of these Terms.
If any part of these Terms is deemed unlawful or unenforceable, the remaining provisions will remain in effect.
These Terms of Service are effective unless terminated by either party. We may terminate the agreement without notice if you violate the Terms.
These Terms, along with any policies posted by us, constitute the entire agreement between you and GNA, LLC.
These Terms of Service are governed by U.S. law.
We reserve the right to update these Terms by posting changes on our website.
For questions, please contact us at info@gnallc.com.